1. Introduction
ScratchGard PPF respects your privacy and is committed to ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect from you, how we use it, and the choices you have regarding your information.
2. Data Collected
We collect various types of data when you visit our website, register, make a purchase, or interact with our services.
Registration Data
When you create an account on scratchgardppf.com, we collect personal information such as your name, email address, phone number, and billing/shipping address. This information helps us provide a personalized experience and process your orders.
Purchase Data
When you make a purchase, we collect details related to the transaction, including the items purchased, payment information (processed through a third-party payment gateway), and shipping information. We do not store your credit card details; these are processed securely by our payment service provider.
Support Data
If you contact our support team for assistance, we may collect information related to your query, including your name, contact information, and details of the issue you are experiencing. This helps us resolve your issue promptly and provide you with the best possible service.
Comments
When you leave a comment on our website, we may collect your name, email address, and any content you post. Comments may be stored and monitored for quality and security purposes.
Contact Form
If you use our contact form to get in touch, we collect the data you provide, including your name, email address, and the message or inquiry you send to us. This helps us respond to your query or provide the requested service.
Google Analytics
We use Google Analytics to monitor and analyze website traffic. Google Analytics collects data such as your IP address, browser type, device, pages visited, and the time spent on our site. This helps us understand how visitors use our website and improve the overall user experience. For more information on how Google Analytics collects and processes data, visit Google’s Privacy Policy.
3. Data Storage Location
Your personal data is stored on secure servers, which may be located within or outside your country of residence. We ensure that your information is protected using industry-standard security measures, including encryption and secure access protocols.
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
At ScratchGard PPF, we use cookies to improve your experience on our website. This Cookies Policy explains what cookies are, how we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. These files allow the website to recognize your device and remember certain preferences or actions over time.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies – These cookies are necessary for the operation of our website. Without them, you would not be able to access certain features or make a purchase.
Performance and Analytics Cookies – These cookies help us analyze how visitors use our website. We use this information to improve the functionality and performance of the site. For example, we use Google Analytics to gather information about website traffic.
Functionality Cookies – These cookies enable our website to remember your preferences, such as your language or region, and provide a more personalized experience.
Advertising and Marketing Cookies – These cookies are used to deliver relevant advertisements to you based on your interests. They also help measure the effectiveness of advertising campaigns.
Your Choices Regarding Cookies
You can control and manage cookies through your web browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been stored on your device. However, please note that disabling cookies may affect your ability to use certain features of our website, such as making purchases or logging into your account.
To learn more about how to manage cookies in your browser, visit the help section of your browser or refer to these guides:
Changes to This Cookies Policy
We may update this Cookies Policy from time to time. When we make changes, we will post the revised version on this page with an updated “Last Updated” date. Please review this page periodically for any updates.
5. Who Has Access To Your Data
At ScratchGard PPF, we respect your privacy and are committed to safeguarding your personal data. However, certain trusted third parties may have access to your data in order to provide services related to our business. These third parties are obligated to protect your data and use it only for the purposes specified by us.
The following entities may have access to your personal data:
Service Providers
We may share your data with trusted third-party service providers who help us operate and improve our website and services. These providers include:
Payment Processors: We share your payment details with secure third-party payment processors to facilitate transactions.
Shipping and Logistics Companies: We may share your shipping information with trusted delivery services to fulfill your orders.
Website Hosting and Maintenance Providers: We work with hosting services that store our website and help us with site maintenance and security.
Business Partners
In certain cases, we may share your data with business partners who offer products or services that complement our offerings. These partners may use your data to send you marketing communications or offer you special promotions. You will always have the option to opt out of such communications.
Legal and Regulatory Authorities
We may disclose your personal data if required to do so by law or when we believe such action is necessary to comply with legal obligations, enforce our website policies, or protect the rights, property, or safety of ScratchGard PPF, our users, or others.
Google Analytics and Marketing Partners
We may share anonymized data with analytics and marketing partners (such as Google Analytics) to understand website usage and improve our services. These third parties may collect data on website traffic, user behavior, and advertising effectiveness. However, this data is generally anonymized and does not directly identify you.
Employees and Contractors
Authorized employees and contractors of ScratchGard PPF may have access to your data to perform their job functions (such as processing orders or providing customer support). They are required to adhere to strict confidentiality agreements and are bound by our data protection practices.
Affiliates and Subsidiaries
If ScratchGard PPF undergoes a business transaction, such as a merger, acquisition, or sale, your personal data may be transferred to the new owner as part of the transaction. We will notify you of such changes in accordance with this Privacy Policy.
How We Protect Your Data
We take all necessary precautions to ensure that any third parties who have access to your data protect it in accordance with this Privacy Policy and applicable data protection laws. These third parties are required to implement adequate security measures to safeguard your information.
6. Third Party Access to Your Data
At ScratchGard PPF, we understand the importance of your privacy and are committed to safeguarding your personal information. In certain situations, third parties may have access to your data in order to provide services that are essential to our operations. We only work with third parties who are committed to maintaining the security and privacy of your information.
Below are the circumstances in which third parties may have access to your data:
Service Providers
We share your data with trusted third-party service providers who assist us in various aspects of our business operations. These service providers include:
Payment Processors: When you make a purchase, your payment details are processed by a secure third-party payment processor. These companies are responsible for securely handling your payment information.
Shipping and Delivery Services: We share your shipping address and related details with trusted delivery companies to ensure that your orders are shipped accurately and on time.
Website Hosting and Maintenance: Our website is hosted by third-party providers who help maintain the site’s functionality, security, and performance.
Analytics and Marketing Partners
To improve our website and marketing efforts, we use third-party analytics and advertising partners such as Google Analytics. These partners collect data on how you interact with our website, your browsing behavior, and preferences. This data is typically anonymized and used to improve the performance of our site and tailor marketing efforts.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction. We will notify you of such a change and ensure that your data remains protected in accordance with this Privacy Policy.
Legal and Compliance Purposes
We may be required to disclose your personal data to comply with legal obligations, regulatory requirements, or court orders. Additionally, we may share your data to protect our rights, investigate fraud, or respond to government requests.
Affiliates and Subsidiaries
In some cases, we may share your data with affiliated companies or subsidiaries for business purposes. These affiliates are bound by the same privacy commitments and data protection standards as ScratchGard PPF.
Consent
In certain cases, we may seek your explicit consent before sharing your data with third parties. You will always have the option to opt-out of sharing your data with certain partners or services, especially for marketing purposes.
Third Party Privacy Practices
Please note that while we take every measure to ensure that third parties who access your data comply with our privacy standards, we are not responsible for the privacy practices of external websites or services. We encourage you to review the privacy policies of any third parties before interacting with th
7. How Long We Retain Your Data For
At ScratchGard PPF, we only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with legal, accounting, or reporting requirements. The duration for which we keep your data depends on the type of data and its specific purpose.
Account and Registration Data
If you have created an account with us, we will retain your registration data (e.g., name, email address, and other contact information) for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will remove your personal information from our system, except where retention is required for legal purposes.
Purchase Data
We retain data related to your past purchases (e.g., items purchased, shipping information, payment details) for as long as necessary to process transactions, manage warranties, and comply with legal obligations such as tax reporting or fraud prevention. This data may be retained for up to 7 years in accordance with financial and legal regulations.
Support Data
Any data related to support inquiries or customer service interactions is kept for as long as necessary to resolve your issue and provide any follow-up services. This data is typically retained for up to 2 years after the resolution of your inquiry unless further retention is required for legal purposes.
Marketing Data
If you have subscribed to our marketing communications, we will retain your contact information and preferences for as long as you wish to receive such communications. You can unsubscribe at any time, and we will stop sending you marketing emails. However, we may retain some data to ensure we respect your preferences (such as opt-out requests).
Cookies and Tracking Data
Cookies and other tracking technologies are stored on your device for a period specified by your browser settings or the duration of your interaction with our website. You can manage and delete cookies at any time via your browser settings.
Legal and Compliance Data
We may need to retain certain data for longer periods to comply with legal requirements, resolve disputes, or enforce our agreements. For example, records related to transactions, contracts, or legal proceedings may need to be kept for a longer time period, as required by applicable laws.
Data Deletion
You have the right to request the deletion of your personal data under certain circumstances. If you wish to request the deletion of your data, please contact us using the contact details provided below. We will review your request and, where applicable, take steps to delete your data in accordance with your rights and legal obligations.
8. Security Measures
At ScratchGard PPF, we take the security of your personal data seriously and implement a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. We are committed to ensuring that your personal information remains safe while interacting with our website.
Data Encryption
We use encryption technology (SSL/TLS) to protect your personal data during transmission. This ensures that sensitive information, such as your payment details and login credentials, is securely transmitted over the internet.
Secure Storage
We store your personal data on secure servers that are protected by firewalls, encryption, and other security measures. Our hosting providers employ industry-standard security protocols to safeguard your information from unauthorized access.
Access Control
Access to your personal data is restricted to authorized personnel only, including employees, contractors, or service providers who require access to perform their job functions. These individuals are bound by confidentiality agreements and are required to comply with strict data protection policies.
Regular Security Audits
We conduct regular security audits and assessments to identify vulnerabilities and ensure that our systems are up to date with the latest security practices. We work with trusted security experts to continuously improve our data protection measures.
User Responsibilities
While we take every precaution to protect your data, it is important that you also take steps to protect your own personal information. We recommend using strong, unique passwords for your account and not sharing your login credentials with others. Additionally, if you notice any suspicious activity on your account, please notify us immediately.
Third-Party Security
We require that our third-party service providers implement appropriate security measures to protect your data. However, please be aware that we cannot control the security practices of external websites or services, and we encourage you to review their privacy and security policies.
Data Breach Notification
In the unlikely event of a data breach, we are committed to notifying affected users in accordance with applicable data protection laws. We will provide you with information regarding the nature of the breach, the steps we are taking to address it, and any actions you may need to take.
While we take extensive measures to protect your data, please note that no system is entirely immune to security risks. We continually strive to improve our security practices and minimize potential vulnerabilities.
9. Your Data Rights
At ScratchGard PPF, we respect your privacy and are committed to ensuring that you have control over your personal data. As a user, you have several rights under data protection laws to manage and control how your personal information is collected and used. These rights include:
Right to Access
You have the right to request a copy of the personal data we hold about you. If you want to know what information we are processing, you can contact us, and we will provide you with the details in a clear and understandable format.
Right to Rectification
If the information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can contact us at any time if you believe that any of the data we have about you is wrong.
Release of Your Data for Legal Purposes
You can request that we delete your personal data if:
It is no longer necessary for the purposes it was collected.
You withdraw your consent (where processing is based on consent).
You object to the processing, and there are no overriding legitimate grounds for the processing.
We will evaluate your request and, if applicable, remove your data from our records, unless there is a legal obligation to retain it.
Right to Restrict Processing
You have the right to ask us to stop processing your data in certain situations. This means that we will still store your information, but we won’t use it for specific activities, such as marketing or sharing with third parties.
Right to Object to Processing
If we process your data based on legitimate interests, you can object to this processing. If you object, we will stop processing your data unless we can demonstrate legitimate reasons to continue or if the data is needed for legal purposes.
Right to Data Portability
You have the right to request that we transfer your personal data to another service provider. We will provide your data in a structured, commonly used, and machine-readable format to facilitate this transfer.
Right to Withdraw Consent
If we process your data based on your consent, you can withdraw that consent at any time. This does not affect the legality of processing before the withdrawal. If you withdraw consent, we will stop using your data for that specific purpose.
Right to Lodge a Complaint
If you believe that we have violated your data protection rights, you have the right to lodge a complaint with the relevant data protection authority. We encourage you to reach out to us first, as we aim to resolve any issues directly.
How to Exercise Your Rights
To exercise any of the above rights, please contact us using the following details:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Postal Address: [Insert Address]
We will respond to your request promptly, and in accordance with applicable data protection laws.
10. Third Party Websites
Our website, scratchgardppf.com, may contain links to external websites or services that are not operated by us. These third-party websites have their own privacy policies and practices, and we are not responsible for the content, privacy policies, or practices of those websites.
External Links
When you click on a link that directs you to a third-party website, you are leaving our website and your activity will be governed by the privacy policy of the third-party site. We encourage you to review the privacy policies of any website you visit, as we have no control over and are not responsible for how they collect or use your personal data.
Social Media and Third-Party Services
If you interact with our website through social media platforms or third-party services (such as Facebook, Instagram, or Google), the data shared with these platforms will be governed by the privacy policies of those services. We recommend reviewing their privacy policies to understand how your data is used and shared when you interact with our content.
Third-Party Advertisers
We may allow third-party advertising partners to place ads on our website. These advertisers may use cookies or similar technologies to gather information about your activity on our site and other websites in order to provide personalized ads. For more information on how these advertisers collect and use your data, you should review their privacy policies.
No Control Over Third Party Practices
Please be aware that we do not control the practices of third-party websites, and we cannot be held responsible for the privacy practices or the content they provide. Always review the privacy policies of third-party sites before sharing any personal information.